Privacy Policy
Last updated: September 2026
Funa Gigs
1. Information We Collect
When you use Funa Gigs, we collect the following and link it to your account: name; email address; phone number; location, meaning precise location while you use the app to show nearby gigs, set your profile area, and run Instant Hire, or approximate location if you only allow approximate access (location is optional and you can type an area instead); photos or videos, including your profile photo, gig images, and live ID verification photos; ID verification details such as your National ID number; audio, when you record a voice note; other content you create, including chat messages, gig descriptions, reviews, and community posts; customer support messages; payment information for Mobile Money, plus your Funa Wallet and escrow transaction history; and a user ID. If you turn on Product analytics, we also collect product interaction (how you use the app), which is not tied to your Funa account. We collect crash, performance, and diagnostic data to fix failures, which is not linked to your identity. When an ad is shown, Google collects advertising data such as which ad was displayed; that data may be associated with a device identifier and is not used for tracking. We store an app-generated device identifier for sign-in security and push delivery, and we do not collect the advertising identifier. If you save a place, we store the address line you enter so you can reuse it for gigs and Instant Hire. If you add an emergency contact, we store the name and phone number you type. We do not read your device address book.
2. How We Use Information
We use this information to operate the app: to provide gigs, Instant Hire, chat, wallet payments, ID verification, customer support, safety features, and fraud prevention. Product analytics is off unless you turn it on in Settings > Privacy, and you can turn it off at any time. We do not track you across apps or websites owned by other companies, we do not ask for Apple's tracking permission, and we do not use your data for personalized advertising. AI assist is optional. When you choose an AI feature (for example, writing a gig description, proposal, application, or dispute summary) and allow AI assist, the text you typed and the details that feature needs are sent to Funa Gigs AI to draft a suggestion for you. You review and edit the draft before anything is posted or sent, you can always write everything yourself, and you can turn AI assist off in Settings > Privacy. We also run automated checks, which may use Google Gemini, on gig posts and job content to detect fraud and unsafe content.
3. Sharing of Information
We may share the information we collect about you with third parties for business purposes. For example, we share your public profile and job history with potential employers or taskers. We also share data with payment processing partners (such as Onafriq) to facilitate transactions, and with infrastructure providers that help us operate the platform (listed in section 9).
4. Data Storage and Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access. FunaGigs uses enterprise-grade Supabase infrastructure to ensure your data is encrypted in transit and at rest where supported.
5. Your Choices and Account Deletion
You may correct your account information at any time by logging into your account. To delete your account, use Settings > Delete account in the app (it works without location access), or follow the instructions on our delete-account page. Deletion removes your profile details, photos and other uploaded files, ID verification data, chat message content, voice notes, saved places, devices, and notification tokens, and signs you out on every device. If you signed in with Apple, we also revoke Funa Gigs' access to your Apple ID. Before deleting, you must finish or cancel active hires, let held escrow and pending payments settle, and resolve open disputes. Any wallet balance left in your account is forfeited once you confirm deletion. To meet legal, tax, and anti-fraud obligations, we keep wallet, escrow, and payment transaction records, and dispute records and evidence, attributed to "Deleted user" instead of your name.
6. Cookies and Analytics
Our marketing website may use cookies and similar technologies for basic functionality and anonymous usage analytics (including Vercel Analytics). You can control cookies through your browser settings. See our Cookie Policy for details. In the app, Firebase Analytics stays off unless you turn on Product analytics in Settings > Privacy, and analytics data is reset when you sign out or switch accounts. The app shows Google (AdMob) ads only after Google's consent tool confirms that ads may be requested. All ads are non-personalized (contextual), and where required you can review or withdraw your ad choices in Settings > Privacy. Crash reports are collected through Firebase Crashlytics and are not used for tracking.
7. Data Retention
We retain account and transaction data while your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Marketing lead form submissions are retained until the inquiry is resolved and then archived or deleted per our internal retention schedule. After you delete your account, we keep only the records described in section 5.
8. Your Rights
Depending on applicable law (including Uganda's Data Protection and Privacy Act, 2019), you may have the right to access, correct, delete, or object to certain processing of your personal data. To exercise these rights, contact us at support@funagigs.com or contact@funagigs.com.
9. Service Providers
We use trusted third-party providers to operate FunaGigs, including Supabase (database and authentication), Resend (transactional email), Vercel (website hosting and analytics), Apple (Sign in with Apple), Google (Firebase, Crashlytics, Gemini through Firebase AI Logic for optional AI assist and content safety checks, and AdMob for non-personalized ads), and payment partners such as Yo! Payments, MTN Mobile Money, and Airtel Money. These providers process data only to perform services for Funa Gigs.
10. Children's Privacy
FunaGigs is not directed at children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.
11. Contact Us
For privacy questions, contact JAMINSA VENTURES LIMITED, the operator of Funa Gigs, at support@funagigs.com or contact@funagigs.com. Mailing address: Kampala, Uganda.